your name is not on the power bill ? Then ask that person who's name on the power bill to make that phone call.
You telling your story here to forum members , ppl want to help you , and when someone suggesting the right things to do , this is all you can say : " my name is not on the power bill so its difficult for me to contact them "

Your name is not on the power bill ? then why you worry to much ? get ur name on that power bill , then you going to have full right to find out whats going on with your unbelievable story... if something going on at all ...

What You Can Do :
-Fist and most important : Put ur name on the power bill
-File a complaint with the Public Utility Commission consumer assistance line in you state .
-Contact ur State Board of Public Utilities and see what your rights are. If they indicate that your rights are being violated, you may be able to file a complaint.
-Get a Attorney who is familiar with plaintiff's cases , and sue everyone