Hot wallet is emtpy and there is someone in chat who's deposit doesn't come trough. When you got the chance could you fix this?
Send them an email (if you haven't already), it's the fastest way, as this thread is not regularly monitored
Many people already deposited and confirmed and didn't recieve their BTC... It's technical problem I think

I deposited 0.8 BTC and wait already whole day!!! And nobody answer by email...
They're not particularly fast in replying but they always fix issues eventually. Just give it bit more time, owner is not full-time engaged in operating the site, he's probably busy with other things.