Post
Topic
Board Exchanges
Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
by
wootcake
on 15/10/2016, 07:40:14 UTC
Been using Wirex/e-coin for a few months now. Very happy with their service.  Wink

Pros:
  • Shipping with their express option was ridiculously fast, got my card within 2 days
  • Submitted KYC documents and have been approved just 24 hours later
  • Excellent support, always replied in a timely manner
  • A while ago I got my card skimmed and a bunch of huge large amount transactions were made, they sent me the form to file a claim and I had my money back within 10 days
  • Never ever had a transaction refused in physical store or online. Could even use the card for car/hotel reservations/authorizations

Cons:
  • The BTC rate they use when you top up your card with EUR is always too low; currently 563€ is what they give you, compared to Kraken's 584€ and Bitstamp's 583€ rate. 3.5% difference is quite a lot..
  • Cards don't support NFC payments which has become a standard by now
  • Their transition to Wirex is rather confusing, it has been going on for months but still need to use the old site to manage your card.. even have 2 different facebook pages  Huh
  • No possibility to change PIN of the card (In Europe it seems to be a standard that you can only change the PIN at an ATM of the issuing bank, which is in this case, impossible, I tried at least 10 different bank ATMs)
  • You are forced to have SMS notifications enabled for transactions; they are completely useless and annoying when you already have the Wirex App with Push notifications..