Thank you Yankee for providing us with an explanation and explaining to some of the newbies that flaming only slows the entire process down. People should recognize that the BTC system is young and that technology is not always completely reliable.

I would assume that if you have already posted your order info or e-mailed it to them, the support team already has it and resubmitting your info may push you to the back of the line. Keep in mind that the support team is working double-time in order to make up for any orders that didn't go through while the Mt Gox API was down for four hours. They are likely working now to fill the orders in the order that they were received. Perhaps if people would simply post their order information instead of explaining business ethics to a company that has always proved reliable in the past, the support team could sooner fill all of the delayed orders.

Thanks Yankee and please keep us posted!