Serious Error here also, got confirmation email from ZipZap after payment, then nothing

Quote ID   52f9496e-04e4-4aa2-a77b-f57cceba093c
Event ID   e304c4a0-3ef8-4f2b-94e7-a48de7484ca5
Fees (inclusive)   3.99%%
Amount you paid   $209.0 USD
Amount you will receive   $200.6609 USD
Destination exchange   MtGox
Destination account   322500

Emailed support, the reddit account, Rachel@bitinstant, nothing back as it stands. Any help would be appreciated. thanks