Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cigsmoke411
on 23/03/2013, 00:26:45 UTC
well i got an email to the email i used in my zipzap cash deposit , not the one i did the support to
but anyway it said

Hey there, This is to notify you that your order has been updated, please find the details below: We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order

and my new status is

Your order status
Order completed
Order receipt
Quote ID   5cfd4f18-9300-4261-aee7-7e9c63bc88b2
Event ID   6c414555-9735-4c40-83d3-6940d3586f38
Fees (inclusive)   3.99%%
Amount you paid   $128.0 USD
Amount you will receive   $122.8928 USD
Destination exchange   MtGox
Destination account   222341
Order event log
Timestamp   Event ID   Event type
Thu Mar 21 16:28:13 2013   6c414555-9735-4c40-83d3-6940d3586f38   Quote for new transaction
Thu Mar 21 17:00:25 2013   8bff9970-b63e-48e9-9351-aa4970d10a64   New Order
Thu Mar 21 16:58:55 2013   d6de3818-ebe0-4d01-8e2a-3f4dd053d2ed   Serious error occurred
Fri Mar 22 19:36:51 2013   772af205-085f-48e8-b7bc-5d241197f841   MTGox Connection Error
Fri Mar 22 19:42:03 2013   4639e339-84b6-4e7b-893a-39493546d6ec   Order executed - funds deposited at remote exchange

yet i still have nothing in my account . this was 4 hours ago.  Im wondering what this means ? and maybe it just takes along time now to go thru ? or is this a new error ?