So TheDarkBanker, are you saying they never resolved it for you and kept your money? How much was it? This is insane, I called twice, wrote 2 emails used their contact form on their site (they talk about a livechat on their site which doesn't seem to exist), made a forum post and sent a pm to yankee. Not one beep from their side. This is totally unprofessional, even if I didn't have to pay a 15$ fee.

I'm just guessing here but could it be that they don't really check the reserves on btc-e before accepting the mtgox code? Because those reserves went really fast and maybe once they tried to process mine it was all gone? I mean, it would be ridiculous to sell and then check availability later, but that's kinda what it looked like to me.

Anyway, as said, so far I sent them 1000$ and got nothing + silence. What's next, do I have to fly to NY to get a rise out of them or what? Their motto is "time is money". Hilarious.