Customers didn't purchase genesis mining contracts to stand on the sidelines on launch day and watch everyone else partake in early mining. They didn't purchase genesis mining contracts just to get their money back two weeks later. The reason they purchased genesis mining contracts is to take part to early days zcash mining. Delivering on that promise is your first and foremost responsibility. Harshrate upgrades are nice, but that shouldn't get in the way of you delivering what customers paid for, that is to say launch-day cloud mining.

Anyway, time will tell. I'm looking forward to seeing you mining along ZeroPond and Toom.im on 28 Oct. If that doesn't happen and the reason given is that your software miner doesn't meet the promised hashrate after you pumped it 6x from your own initiative, we will know what that means. You have a potential enormous business being the largest and older zcash cloud miner around. Don't disappoint us.