Post
Topic
Board Service Discussion
Re: NOT RECEIVING SMS CODE! help
by
jossiel
on 26/10/2016, 00:09:24 UTC
I am trying to transfer some bitcoin and I keep getting the message that I have 30 seconds to confirm a code via text/sms code, however I do not receive a text.  I need some help urgently to fix this problem!

Maybe there is a signal interruption in your place, have you tried this suggestion?

Try doing this :-

Switch off your phone and switch it on back after few seconds .
You should now receive the code, if you still did not then try resend option.
If still there is a lag, you would need service support .

Or if there is no problem about the service provider you got, then that would be a problem to the server of that exchange.

Do they don't have another alternative option for confirmation, like email verification? If doesn't have just contact their support.