I just requested a refund for my purchase through PayPal. Immediately after the dispute was filed I received an email with a refund confirmation from BFL. Interesting that they have it setup to automatically respond to a dispute that way.
However, they charged an "adjustment fee" of $13.28USD so I've got another message in to get that fixed. We'll see how that goes.
Note that the PayPal dispute I filed was for item not received. I did ask in the message for a refund, but I wonder if they're just refunding all the disputes or scanning the messages for the word refund. Would be odd to think they have a person actually reading them that fast and taking the proper action (as it's a Sunday afternoon here in Missouri).
I want to trust that they'll follow through, but I can't keep waiting.