I'm still waiting on a february order. yankee replied in the newbie support thread a few times, telling me i would receive it, or he was emailing me within a few minutes, never received my btc or any emails. worst part is there is no action to take against companies like this, and its obvious this forum supports them (their own support thread- every other company worth their weight has their own support ticket system or forums). If you do business with bitinstant, there is a high chance you will never see your money or BTC again. I bought a few hundred USD worth in february @ 26. I'm positive i'll never see a single coin.