Hi. I hope you can help me as Heatledger is not responding to my emails (which doesn't help trust btw). In the claim proces 0.001 ETH was send to the ETH address which I used for the ICO. As instructed I sent 0.0005 ETH back. On ETH block explorer I can see it was received however the Heatledger website doesn't register it. Ofc i pressed the verify button. It just keeps counting  down over and over again. I started from scratch again in a second attempt however the 0.001 ETH is not sent. Help.