Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
habash
on 25/03/2013, 15:34:59 UTC
Everything is fine? Shkiser, I would at least wait till all these people here got there screwed orders reolved.

Yankee, I wrote you a pm which you haven't answered. In fact the only answer I got so far is a quick email from George Mandrik after a LONG wait, Telling me what I suspected:

You currently don't have funds at btc-e (and who knows where else)! Yet you happily processed my Mt-Gox coupon and took the money. I specifically refreshed the btc-e site so I would place my order when the funds were in. However, it seems you just let everybody put in orders, take their money and THEN check if you actually have the funds to trade. Which you do not. And after countless tries to contact you I get a short note telling me to just wait till you have funds at btc-e again.

Wonderful, I pay 14$ for a service that successfully keeps me from investing my 1000$ when the btc-price fell. How about not taking the money till you get to honor your end of the deal? And how about actually sending me my money before going on the forums and suckering the next guy in by saying everything is fine. It's clearly not. As you said, time is money. At this rate I could have gone through one of btc-e's more obscure methods of depositing myself and it would have been way faster and I would have made a healthy profit.

So, when will the reserves at btc-e be up? I'm getting the feel you're just waiting for somebody to sell dollars at btc-e that you can then pass along to your waiting "customers" (don't feel like I'm treated that way).

!DON'T SEND THEM ANY MORE MONEY TILL THEY PROVE THEY CAN ACTUALLY PROCESS ALL THE OPEN ORDERS!

Order ID   6e8573ab-1408-43e3-814f-f5830698fa37

P.S. You should really waive the fees on all the messed up orders. We paid more than enough with time.