My Cloudbet account is blocked more than 1 month, support ignored all my messages!


I have 7 BTC on account...
http://i.piccy.info/i9/d4bc18ef270a69530fd91e67dfbd7652/1477552889/235311/1073700/Snymok_ekrana_2016_10_03_v_09_59_56.jpg

Screenshot of letter where they asked for documents:
http://i.piccy.info/i9/e7fe26860d635d7508a07fe8e14f2915/1477552735/192065/1073700/Snymok_ekrana_2016_10_27_v_10_15_16.jpg