puse el nombre de esa persona en google y aparecieron estos links

https://www.reddit.com/r/cryptsy/comments/40q680/cryptsy_closed_and_issuing_refunds/cywbj3n/
http://www.ripoffreport.com/r/Coinbase/internet/Coinbase-Bitcoin-Wallet-Alex-Herman-Brian-Armstrong-Fred-Ehrsam-Randy-Brito-Co-1196000

Approx one year ago same happen to me, i had a problem with my account at coinbase and i talked to randy from customer support to solve the issue, he got my access details and wipe it all, nothing left, i complain and no one did anything, i lost all my bitcoins, at the time i post what happened here http://www.ripoffreport.com/r/Coinbase/internet/Coinbase-Bitcoin-Wallet-Alex-Herman-Brian-Armstrong-Fred-Ehrsam-Randy-Brito-Co-1196000 i will never trust in customer support again. someone inside cryptsy its scamming people.

Coinbase: Bitcoin Wallet -‎ Alex Herman, Brian Armstrong, Fred Ehrsam, Randy Brito - Company holds your money in bad faith and blames compliance -internet

Coinbase.com took money out of my bank account and refuses to fufill their end of the agreement. They claim they can not process order due to compliance reasons but they still steal your money. I have yet to recieve my money back and support is non existent. Coinbase is a scam.