I can't access my Xapo Main Wallet since two months.
XAPO is SCAM!
Do not use it if you do not want to lose your coins!
Never talk without proof. Would you mind to share here what is the error you are facing when you are trying to access your Xapo wallet. What were the responses you got when you are trying to conduct their support /customer care. I have been using them for years but not facing any problems till today.