I think the customers should use Bitcoin because it is a more convenient way to send and receive money, besides the fact of being safe and decentralized, that means the users have real control over their own money.
All this is correct. Only there is a risk of hacker attack on the wallet. And the rest of the centralized currency Bitcoin exceeds many times
So isn't there a risk of getting your wallet stolen from your pocket or bag? This isn't an excuse anymore - it can happen anytime and anywhere, no matter what 'secure' things you're using.