Is there an error message when you click verify ? Did you wait for a confirmation of your transaction sent before clicking 'verify' ? I used BTC for the ICO, so I can only speak for my smooth experience. Sometimes there is a live support agent available for help too (I suppose the live support was unavailable for you at this time).
I don't get to the verification point. Right now I cannot go past the second Claim stage, where the client confirms that passphrase has been properly backed up. With the checkbox marked, "Continue" does nothing. Running 0.1.1b on Ubuntu 14.04.