LOL I'm not mad at all, I just think it's stupid that people are still claiming they are some kind of scam because of a user who didn't read the terms and conditions. They've paid thousands upon thousands of winnings and people cash out there everyday without any issue, but as soon as someone doesn't understand the rules all of a sudden other people start making ridiculous scam accusations. Someone complained, the company addressed the complaint, improved their terms and conditions, and even agreed to implement a technical solution to the problem. That's great. Now people should shut up about it and stop shitting up their promotional thread like they have been for 3-4 pages now, lol. Personally I think BitStarz handled it professionally, so let's move on!

I understand that people have different views, but I really have trouble understanding your position. The vast majority of users will never read a sites Terms of Services, and rely on it to be reasonable. Even if they did read it, it's simply not fair or just that someone making a small mistake (that the site accepts!) leads to confiscation of (unrelated) funds.
It seems to be to be very basic empathy. If you, or someone you cared was acting in good faith and was screwed out of thousands of dollars by a technicality, I have trouble believing your reaction would be: "haha, yeah! Should've studied those terms of service and had it reviewed by my lawyers first! They got me good on the fine print"
And besides, the whole "Terms of Service" thing is complete misdirection and wouldn't stand up in any court system that I'm aware of. There is a well established legal concept known as unconscionability which would invalidate such a one-sided predatory condition like this.
Sure, and many people have reported their own experience where BitStarz let them slide even though they violated TOS. BitStarz has to make a decision in each case. That is, to let someone slide or to penalize them for violating the rules. They've said themselves (and it looked like others confirmed) that they give people a free pass if they do it once, but when it looks like the user is repeatedly abusing the rules, or they have reason to believe they are setting up alt accounts to get away with the same violation multiple times, THAT is when they don't budge.
It's a business. They can't run a successful business on empathy, and it's not fair to the users who do follow the rules to let others break them without any penalty.
Also, there's nothing unconscionable about their terms of service, from a legal standpoint.