Thanks all.  Granted that no one would pay out for such events such as phishing but because I was able to discover the issue and would have become a non-issue had the site been up or even if SD support responded to my email to lock my account down while the site was down to prevent authorized people from cashing out my funds. 

Hence for my pretty justifiable reasoning, I am trying to reach a resolution with SD. But lack of response is further infuriating me and now wanting to pursue this even more so.  I think it's pretty reasonable in my thought process, no?