If it is true that they (1xbit & 1xbet) are related to each other or managed by same operator then we should avoid this site. 1xbet is a well known scam site since long time ago, so many bad reviews about them. Well, this is interesting since they claim they are not related to 1xbet but in fact you have been asked to contact 1xbet instead of 1xbit.
We are not the same but still use a lot of 1xbet options including customer support.
But its separate team and the owners.
So if somebody from the community have any troubles or questions about his account please PM me.
We are working on the changes hope you'll see it soon.