Seriosuly, give me ANY ORDER ID. I will show you it is either resolved, or I will resolve it now myself.
How about OrderID: ff267dfd-b258-450a-b5a3-f1cc1f8bc7fa ?
4 days and counting.
If it's such a problem, just give me back my GOX USD..... It's so frustrating to see you come on here to defend your company against this guy, but not complete my 4 day old order.
NOT happy.
I already responded to your PM, processed the order and send $120.
This is what I mean when I say people dont come back when we resolve the situation.
This was simply an API problem as you can see in the response, and got lost in my inbox.
I apologize
Charlie
Confirmed, Thanks Charlie.
Glad to hear you've hired more support staff. Any plans for live chat at some point?