I don't think they visit here very often. Their PR staff don't seem to be very active online and I get the impression that most of their efforts are going into development. You can read all the good and bad stuff from users on various online forums, including the xCoins user forum: https://xcoins.io/forum/

One thing I do know, however, is that they are implementing a new payment processor very soon as an alternative to PayPal. As I understand it, you will be able to use either or both processors to cash-out your earnings. I'm not a big fan of PayPal, so this is good news to me.