Post
Topic
Board Service Announcements (Altcoins)
Re: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill
by
ynef
on 21/11/2016, 15:56:05 UTC
I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Sad Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.

Okay I sent you the message. Also FIY I was unable to send a support ticket from my account due to some weird error. I had to log out for that, but I used the same email address.

*edit*
Wow! The order was almost immediately completed and they even gave me a 5 eur voucher for my next order for the delay!

Thank you.