They are having issues with their bank. Their bank said I had reached my lifetime limits too even tho I never spent more than a few hundred dollars with my real card. Nevertheless, I contacted their support, Alena took my case and after a few days of working with the bank she successfully could transfer my funds in BTC so I could move them. I think Wirex is stuck with issues with the bank and they are trying hard to fix them.
Alena keeps transferring my support requests to other people.
Other people keep telling me LIES about card limits.
I keep saying I had a BRAND NEW EURO card that wouldn't even load 410 EURO.
I am at the point that I am telling her to stop allowing her workers to LIE to me, give me my money back.
I am now accusing them of scam excuses and stealing. I keep asking for my money back, and they keep lying about card limits.
I explain that I do not want to load any more cards. I just want my money back.
They won't give it back.
Hello Spider. Please give me your support ticket number so I can check the issue with the support team. It's kind of weird, but it is possible yuo have reached the maximum lifetime limit for a unverified card. SO I will check with them and let you know ASAP