I saw a similar thread on the scam accusation section in which Payza has deigned to reply.
Hi all, as mentioned in this thread, we had some BTC confirmation issues that affected a small number of Bitcoin withdrawals. Our team is aware of the issue and believe it has been fixed. If your BTC did not arrive already, you should receive it shortly.
If you are still having issues, please log in to your account and contact our Customer Support Team using our new Direct Messaging Customer Support Module, described in this blog post:
https://blog.payza.com/payza-updates/announcements/customer-service-payza-account/Also, I'd appreciate it if OP could edit this post to note that this is not a "scam," simply a technically issue that has been resolved. Thank you.
You could read through the thread, perhaps post your issue as well, or move your thread to the scam accusation section.
From what I saw around, there seems to be a lot of issues cropping up with Payza these days and support certainly is not helping/hasn't managed to resolve the issue.
Here's the thread :
https://bitcointalk.org/index.php?topic=1692318.0better take a look.