Do you have an Order issue?
Hi Charlie,
I was nice and patient for the first 8 or 9 failed transfers - Rachel and Seth were nice about it, but it's always 10 to 30 hours to get a transfer put through.
(All good pre - December 2012 - within seconds. Nobody explains why they are all failing - just "I'm sorry, I put it through.")
YES, I have an issue. I transferred $3000 20 hours ago. And I sent at least 8 requests stating how long this is taking.
Order ID
4c665339-a23f-48c6-8f1c-d301b7cf870d
Quote ID
e054db04-8f06-43ca-9e73-17d03ff0abd5
Event ID
c057ddef-94b6-444a-8720-3c73a531d788
Yes, see if you can put it through - but ALSO clue us in as to why this is happening (transfers have failed in times of high volume, low volume, all times of the day and night). If you are interested I can pull up all the screenshots of all the transfers - and send you all the responses as to when they were manually processed.
Hey,
Thanks for being an awesome customer of ours!
The reason your order failed is because you violated our TOS by transferring over $500 limit, you sent $3000
Under the confirm box it says "limits 500 for all transfers, 1000 for cash bank deposits, 2000 per per day, minimal order 20"
If you email me confirmation you still want this processed, I can process it.
Charlie
My transactions are always 2000, 2500 or 3000 never less.