Charlie,
 I have had a stuck order since yesterday and have contacted you via support@bitinstant.com, charlie@bitinstant.com, and via PM on this site. I would appreciate a reply, (even an automated one) to maintain faith in your service.

Thanks,
Ian
Quote ID: 8835354c-99d6-4517-bd61-43d8f2d115f8

[RESOLVED] 4/2/2013 - 1:30AM -  It took four days and several attempts with support, but I received my BTC.  Unfortunately at a rate about $20 more expensive than the day ordered.