Mtgox freeze money, Absurd answers of support, student desperate and out option
I'm a verified 1 year old Mtgox account holder investing spare money in btc when I can affort it, making small deposit from time to time (few hundreds at most)
My last deposit was not showing up for no reason and I contacted support
I'm at loss of words
My last deposit was not showing up for no reason and I contacted support
Quote
On checking our AML team has flagged the deposit [..] Kindly upload any one of both Photo ID and Residence proof to https://mtgox.com/forms/verification [..You can] contact thenm at aml@tibanne.com
- The link provided states I'm a verified member (I know that..) and there is no upload button anymore.
- I contacted the AML team by mail and recieved 0 answers.
- The support desk team keeps saying the same thing over and over without even reading messages.
I'm at loss of words