2 days ago I ordered a virtual card and $3 was deducted but im yet to get card details and it says pending when i login into the account.
I messaged support but yet to get response since 2 days.
Request (28221)
gosha@e-coin do the needful
Hello. Sorry for the inconvenience. I checked your ticket with the support team, and they already answered you. I regret to inform the card issuing bank rejected your application. I am very sorry for this situation and Unfortunately, there is nothing to be done about that. The card has been cancelled. We would provide you the refund within next 2-3 business days.