Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
DexterSevin
on 01/04/2013, 14:51:30 UTC
Wow.  Bitinstant took my money Thursday afternoon.  Charlie and Seth have told me in three different responses that the problem is on MtGox's end and should be fixed "very soon".  Meanwhile BTC is trading about $13 higher than when I put in my "instant order".  My patience is wearing thin.  I may make it my personal mission to warn as many people as possible away from "bitinstant" if they don't make things right with me.  I didn't use Bitinstant to have them take my money and then absolve themselves of all responsibility because Gox got DDOS'd.  Part of their service is facilitating that transfer, and for me, they haven't delivered.

[RESOLVED] 4/2/1:30AM -  It took four days and several attempts with support, but I received my BTC.  Unfortunately at a rate about $20 more expensive than the day ordered. Sad