Post
Topic
Board Exchanges
Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
by
Blackshadow007
on 13/12/2016, 05:23:14 UTC
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for six days. Is this normal?

No absolutely not .. i did used their support 2 time as they blocked withdrawal for 3 days due to my deposit was via Moneypolo and that considered as High risk . But they did reply my inquiry within 48 hours every time .. never faced such long wait though .