support ignored me over 3hours,
i send mail more than 5times, they not answerd,
see this image
http://i.imgur.com/8jNkdMs.pngunder the txid not exist any text, but amount and date is exist
why??
i waited 4hours
solve a problem plz
Support probably didn't ignored you, there are time zone differences between people on the internet you know?
And usually when there's no TX id it means your withdraw is under review and needs to be pushed by one of the admins (Edward, Stunna, Franklin) Just be patient, or ask a mod to directly send a message to one of the admins trough telegram.