I do not have a phone number to call and the client service that I contacted using the form on the website does not reply.
What to do? Anybody has experienced the same problem?
How long since you submitted a ticket? It usually takes around 6-24hrs for customer services to reply to a ticket so maybe you should wait a little more but if it's already more than 24hrs then that's concerning, maybe try to submit another ticket or try to contact their live support if they have any.