I am having this same problem. I transferred through you to MtGox on Thursday and still have not received my money as of today, 4 days later. Where is my money!? This is really starting to agitate me! Are you going to compensate me for how much I've lost in bitcoin compared to USD? Bitcoin has gone up a lot as you know in the last few days and I've lost out because of your error.

This is what I received in your confirmation email:

OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c
EventID: 6d9badd4-408b-4e65-b302-418f3359bf99
DestAccount: 304386
QuoteID: b2ed0c1b-afd9-4685-8fed-f25b872f9f96
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1364521241.24
APIResponse: MTGOX-USD-ZM84T-WKSJ3-YLDY7-14600