2, if we go to DHL directly, they didn't accept this device, there is PSU and FANs in it, which is contraband. only these agent can send them out by doing some bribery work. if we tell them we are not satisfied, they simply ask us to deal with DHL ourself instead.
It's weird that you say DHL won't accept devices with a PSU when I'm using DHL to ship 1U rackmount servers all over asia. I've sent/received 1U rackmounts from sg/hk/ph/jp. Those have fans and PSUs. No problems in any of those cases. They ask me what it is, I say a computer, they print my label and off it goes (shipping as an individual sometimes and a company others, no problem in either case).
What reasoning did they give you for not accepting a device with a fan or psu? "Contraband" Seems a bit absurd. Is there some sort of local law/ordinance preventing this?
It would be nice if you could offer pick ups when our unit is ready. I can send an employee over to pick up my unit in 2 hours; and they can just bring it home with them on the plane. Then you guys can keep the shipping fees to yourselves....