Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 02/04/2013, 18:05:29 UTC
I tried to transfer from my Dwolla to MTGox through BitInstant and haven't received a response from customer service in a day and a half. It failed with "MTGox Connection Error".

Please send me a message with your order # and any other order details, including the issue you are experiencing.  I will then be able to open you a formal customer support ticket and help resolve your issue.  Thanks Tyler!  Smiley