Hi everyone,

I'm a longtime lurker, discovered bitcoin in 2011, finally registered last week after biting the bullet and ordering 2 85Gh Avalons.

I need your advice.  When I ordered the machines I accidentally entered the wrong zip code (I ordered it to my office address but absent-mindedly entered my home zip code).  Unfortunately the shipping address is not editable because they are trying to discourage the reselling of pre-orders somewhat.  I replied to my confirmation email and asked them to correct that field for me but I haven't heard back in over a week.

I'm wondering if anyone can tell me what is the best way to get in touch with Avalon?  They warn of limited customer service on their order site but I think it's reasonable to ask them to take a couple of minutes to help with this.  Wondering if anyone here has been able to communicate with them using a specific email address or by messaging to a particular user account here or on reddit.

And those of you who received batch 1 shipments through EMS, did you get an email notification when it shipped, and if so were there any options online to eg. hold it at a certain location for pickup?

Any advice would be welcome - thanks guys!