I feel your pain steelboy. Kicking myself for not keeping them somewhere more secure, definitely a lesson learnt but hopefully not the hard way!

Yeah the communication has been apalling, and has probably tarnished the company a great deal - it looks like some people have lost A LOT of money, they deserve some sort of explanation. The fact that funds have been moved to this 'Instawallet Cold Storage' address is quite reassuring, unless it's an inside job and they are just stalling