Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
rachaelfaith
on 03/04/2013, 14:07:40 UTC
Hi Ursay,

I tried messaging you but I'm a 'newbie' so I'm not sure it went through. My order ID is 1b1ad324-c31e-4ac6-900b-ab19497025dd and the initial issue, I believe, was this API response: APIResponse: {"error": {"amount": ["You have only $16.48 available. Check your account balance for details."]}}

and Rachel confirmed about a half hour after the transfer (yesterday) that the issue was on BitInstant's end and she would manually transfer the funds. Have not heard back since, though.