Hello,
First time user of bitinstant, and so far not such a great experience. I paid with moneygram and got my confirmation from zipzap before i got home from walmart. Bitinstant site has said 'loading' under my order for the past few hours. I have not recieved any email from bitinstant. My bitcoin account is still empty. The 'active' irc channel seems pretty slow and inactive, and the 'live' support seems pretty dead.
Quote ID 43b99285-8c28-4235-867c-bb4ec8996875
Event ID 6750748d-ebb4-430d-b14d-34df1ab6fe4b
I am having the exact same experience except I have been waiting since yesterday. Whats really strange is if you call the number listed under contact us on their website you get a recording saying you have reached a pinger number and then it tells you that all it can do is hang up so you should hang up first. Not even a voice mail box to leave a message. URSAY has informed me that he has put in a formal ticket, which doesn't really tell me anything, and I haven't been able to get another response. Let me know if you get anywhere...