For a company that seems to be to cutting back on customer support costs, you'd think that they'd take care of promotional material that's so misleading that it is cluttering support queues even more. I guess that it's form over function with E-coin.
mate, you seem to be a reputable member here, please, don't base conclusions on a couple of random posts by a newbie overreacting to his own lack of information, which was communicated by us, just not read properly.
I could go further and explain why some people here are reacting the way they are reacting to this change with PayPal loads - it is because some had ordered cards to countries where they cannot be shipped using fake addresses and now don't want to / can't verify them, using this forum to release the anger, but let's not go there and point fingers...
For your information I have already sent you the documents 36 hours ago and still haven't received a reply. The fact is you added this in the help documents after I already withdraw the money with paypal and I don't consider this professional.
So neither have I opened the account on a fake address or am I angry.
Also you are calling me and others newbies to discredit us but a "reputable member" mentioned the same thing and you keep avoiding to answer why this is still not added in the tutorial/guide about buying BTC with paypal which brings most people to your site?