Thanks for your reply

I have my passphrase and all relevant login data ready, but when i want to log in to the wallet the site tells me to:
"Please check your email to approve this login attempt"
But the said Email never arrives.
I am able to login on the support site, but cannot find a "open ticket" function.
regards al
Why would you need to login in order to recover your wallet ? It doesn't make much sense to me. I have never recovered a wallet before but from my understanding you should be able to by going to
, entering your passphrase of 12 words and click on continue .