It's really great to see BitInstant get all up in this thread and have someone dedicated to resolving the issues in here. I hope that gives everyone the warm fuzzy that they are not scamming people. Sometimes there are just issue with technology. With some many interfaces and API's errors are bound to occur. With the recent run on Bitcoin the amount of transactions have increased dramatically. It is nice to see BitInstant is getting serious about getting issues resolved and earning our trust back.