Hello,
First time user of bitinstant, and so far not such a great experience. I paid with moneygram and got my confirmation from zipzap before i got home from walmart. Bitinstant site has said 'loading' under my order for the past few hours. I have not recieved any email from bitinstant. My bitcoin account is still empty. The 'active' irc channel seems pretty slow and inactive, and the 'live' support seems pretty dead.
Quote ID 43b99285-8c28-4235-867c-bb4ec8996875
Event ID 6750748d-ebb4-430d-b14d-34df1ab6fe4b
Any chance you also have an order ID #?
Wed Apr 3 05:55:39 2013 6750748d-ebb4-430d-b14d-34df1ab6fe4b Quote for new transaction
Wed Apr 3 06:47:16 2013 486cf0bc-5ee3-4946-b819-5910a55a22f7 New Order
Wed Apr 3 06:48:26 2013 f3d5c786-5f4d-4cae-b51e-fdc900d5af6a MTGox Order Loading
Wed Apr 3 06:53:26 2013 7d90e60b-c078-4ed7-9f33-2a60d2d9e6a6 Coinapult Order Loading
this is what i have - i have since received an email from support - an API problem with MtGox apparently?
Was your issue resolved or do you feel like I should open up a support ticket for you?