Edit: Heard back from
info@walletbit.com, poked around with the password reset and login form some more, and now all is well. The coins are back in hand.
You are lucky man, that these people were honest in the end. There was hundreds of wallets that fled with people money.
I hope you will be more carefull in future, use offline storage and software wallets that you control.
Both of you guys brought back to the discussion that theme after a long time ago.