bloodsipper,
My response was cut off in that last long convo.
I am still trying to understand your issue and how you want it to be resolved.
Until I can get this info it's difficult for me to provide level 2 support with any info.
Thanks,
-BitInstant Support
The issue is paying for something expecting it within an hour and not having it 18 hours later while watching the prices jump around.
resolution i would like: my bitcoins in my wallet
at this point seeing how many others are having issues i would settle for a refund