Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Ursay, any clue about my and dookiedue's problem?
Nothing yet on dookie.
I don't have a ticket open for you but I still am behind on quite a few PMs. If you sent the details by PM then don't worry...I'm about to run thru all those. Otherwise, you may want to pass me all your order details...
URSAY is this directed to me or Cerulean13? Sorry for the extra post or if the answer is obvious but I just wanted to clarify that you did have a ticket open for me and you don't need any further information. Thanks...
No problem man. If you look close at my responses you can see which user the original post came from that I am responding to.
So this response was not for you but someone asking about you? Maybe a friend?
I was fairly certain your were talking about Cerulean13 which is why I stated I just wanted to clarify. I just wanted to make sure that if you needed anything from me I was able to get it to you ASAP. Not a friend, if you look close at his previous post you will see he posted a question on here that I felt pretty confident that I could answer so I responded to him as I had a very similar experience at a CVS. Also I know how busy you are and was trying to make up for my many previous post as "it takes away more time from ALL of our support agents". Just trying to help out a little and I guess Cerulean13 appreciated such a prompt response that directly addressed his questions and concerns.
Sorry for the confusion, I didn't open a ticket or anything so that post is probably directed towards you. I figured that Ursay was reading the thread at the time (and thus knew the context of who you are and who I am) but he was probably responding to old messages so he probably got confused.
Anyways I would make sure you do in fact have a ticket open...probably best to PM him at this point.