Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Apanauc
on 04/04/2013, 11:10:11 UTC
Quote from: URSAY on April 04, 2013, 03:57:26 AM
Quote from: Apanauc on April 04, 2013, 03:37:05 AM
Quote from: URSAY on April 04, 2013, 03:17:13 AM
Quote from: Apanauc on April 04, 2013, 02:27:17 AM
Quote from: URSAY on April 04, 2013, 01:50:25 AM
Quote from: Apanauc on April 04, 2013, 12:49:51 AM
Quote from: URSAY on April 03, 2013, 11:40:32 PM
Quote from: Apanauc on April 03, 2013, 11:32:17 PM
Simply hope I can move beyond the loading stage for my process.

Quote ID   7bf2d681-c9f1-4e71-bce1-34e5e463a63d

I'm not sure I understand what you mean.  Can you be more specific and give me more details?  Thanks!  Smiley

My order status has been loading for over 20 hours. I made a purchase to get bitcoins sent to my bitcoin address yesterday, after my moneygram payment I got a zipzap confirmation right away. I'd like to complete my transaction as it is advertised as something that can be done in under an hour.

Do you have an order ID #?  Do you want me to open a ticket for you?

Quote ID   7bf2d681-c9f1-4e71-bce1-34e5e463a63d
That would be much appreciated.

Check your confirmation email for a coupon code.  I realize that you may of received an email which states you would not need to enter a code but this may not be the case.  Let me know if you still need help.  Cheesy

I have yet to receive any e-mails from bitinstant at all, at any step in the process. Is it possible to send the coupon code to my pm box? I can provide additional transaction information if necessary. Appreciate the time you put towards this and really like the forum style customer service, because you can see the massive amount of requests put in, along with all the responses capable of coming from a single person.

Quote ID   7bf2d681-c9f1-4e71-bce1-34e5e463a63d

Can you tell me more about the deposit and output methods you used on BitInstant?  Glad you enjoying the forum support!  Cheesy

Quote ID   7bf2d681-c9f1-4e71-bce1-34e5e463a63d
Event ID   82014168-0473-46b4-9fc6-f8bf48d6c3db

Transaction was done at a Walmart for the total amount of $103.95 using MoneyGram to send it to Zipzap. ZipZap confirmation of payment was nearly exactly 31 hours ago, account number 763171501. Output was originally for bitcoin address 1PirQGtt7jELmD6SnBCKJWfc319acyvkca.