Never heard this site, it is a small site? And it is bitcoin site? Shame on these scammers. They are liars, you should play in legit casinos
They're pretty big from what I understand. They also had a great reputation according to askgamblers.com. Thats what was so shocking about this whole thing. It's not purely a bitcoin site, they do accept and make payments with bitcoin though. They used to just be a straight up casino, it's an RTG site, Real Time Gaming.
This is daylight robbery. No point in playing with these highly unregulated bitcoin casinos I suppose. Check if they fall under any regulatory, if they do, ask for an ADR. Else, proceed legally.
Yeah, I know, it's sad I've already deposited twice since this incident too. But you're right, I won't be contributing another penny to these thieves. And I'm really hoping the word will spread that they are liars and cheats. So much for that good reputation they had. I submitted an official complaint with askgamblers.com, it's looking like it won't be resolved so that's a permanent mark on their record. Thanks for the responses guys.
Make a complaint on the various watchdog sites..Casinomeister and AskGamblers...you absolutely should be allowed to play BJ if the wagering was complete. I do the same exact thing on another RTG casino group and always get paid.
Most of the CR reps are clueless on situations like this so go over their heads.